Account Retention Specialists - Collections & Customer Solutions Job at MAJIK Enterprises International Inc., Lancaster, PA

NWpGSnpKZ2I3dnMzelp4a2UrVUNMOVky
  • MAJIK Enterprises International Inc.
  • Lancaster, PA

Job Description

Description:

4x Best Places to Work in PA (2022–2025)

¡Ahora contratando! Se habla español  

Looking for more than just a job?

At Majik, you’ll build real relationships, earn bonuses, and grow your career.

No rent-to-own experience? No problem — we train you.

"I enjoy working at Majik because I get to help people solve problems every single day, turning challenging issues into solutions that make a real difference" - Donae 

Who We Are

We Serve Others

We Do What It Takes

We Own It

We’re passionate about helping employees grow and delivering great customer experiences!

Pay + Perks

  • Earn up to $18/hour + Monthly Bonus Potential
  • 3 Weeks PTO + Paid Holidays
  • 401(k) with Company Match (up to 6%)
  • Low-cost Medical, Dental, Vision
  • Employee Discounts + Loyalty Rewards
  • Career Advancement Opportunities (we promote from within)
  • Weekly Pay
  • Reimbursement Toward Home & Vehicle Purchase (after 1 year)
  • Bilingual candidates may earn additional pay
  • ...and so much more!

What You’ll Do

  • Own customer accounts and work proactively to keep them current
  • Analyze account activity and determine appropriate solutions
  • Communicate with customers, references, and landlords
  • Collect and process payments accurately (in-store and field)
  • Maintain accurate documentation and account records
  • Manage field visits professionally and efficiently
  • Resolve customer concerns while protecting company standards
  • Meet and exceed performance goals related to collections and retention
Requirements:

What We’re Looking For

  • High school diploma or GED
  • 1+ year of experience in collections, retail, or customer-focused roles preferred
  • Strong communication and conflict resolution skills
  • Highly organized with attention to detail
  • Self-motivated, accountable, and results-driven
  • Comfortable using systems to manage accounts
  • Valid driver’s license with insurable driving record
  • Willingness to travel locally for customer visits
  • Ability to lift up to 25 lbs (with assistance for heavier items)

Schedule

Full-time (40 hours/week), 5-day workweek

Monday–Friday: 10am–7pm, Saturday: 10am–6pm (required), Sunday: Closed

Schedules may vary based on business needs

Additional Information

Blue Ocean Brands does not conduct routine pre-employment drug testing but may require testing in cases such as reasonable suspicion, workplace accidents, or as required by law.

Compensation details: 16-18 Hourly Wage

PI15ba696e7724-30492-40226841

Job Tags

Hourly pay, Weekly pay, Full time, Monday to Friday, Weekend work

Similar Jobs

Certa

Frontend Engineer Job at Certa

 ...HTML at its core. Optimize performance: Improve rendering and delivery performance across our front-end applications. Raise the engineering bar: Set up and refine frontend tooling (bundling, linting, testing, releasing) and write automated tests to keep quality high. Mentor... 

Amherst County Government

Public Works Equipment Operator Job at Amherst County Government

 ...Heavy Equipment Operator Location: Amherst County Public Works Starting Pay: $47000+ depending on experience Guaranteed 40 hours a week with some potential overtime Are you skilled with heavy equipment and looking for a job that makes a difference in your community... 

Home Genius Exteriors

Outside Sales Representative Job at Home Genius Exteriors

 ...unlimited earning potential. Home Remodeling Expert (In Home Sales Closer!) Average First-Year Earnings: $150K-$200K -...  ...schedule in Connecticut As a full-time, W-2 Outside Sales Representative, you'll meet with 8-12 pre-qualified homeowners each week, deliver... 

Christian School Association of Greater Harrisburg

Bus Driver Job at Christian School Association of Greater Harrisburg

 ...Job Title: School Bus Driver Location: Campus Job Type: Part-Time; 1099 Contractor Reports To: Transportation Coordinator / Head of School Job Summary: As a School Bus Driver, you will ensure the safe and timely transportation of students to and from... 

Sushi Tokoro | The Handroll Bar - 7th Ave

Sushi Chef Job at Sushi Tokoro | The Handroll Bar - 7th Ave

 ...Seeking an Experienced Sushichef to create and lead a team in an 30-seats Sushi Handrollrestaurant opening in West Village NYC. Maintaining a clean and organized work environment, including adhering to food safety regulations. Cutting, slicing and filleting different...