E-Commerce Merchandising Specialist Job at Thom Browne, Inc., New York, NY

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  • Thom Browne, Inc.
  • New York, NY

Job Description

ABOUT US

Thom Browne is widely recognized for challenging and modernizing today’s uniform: the suit. By questioning traditional proportions, Browne’s designs consistently convey a true American sensibility rooted in quality craftsmanship and precise tailoring. We pride ourselves on our core values of respect and collaboration, challenging ourselves to express creativity and continuously innovate. We attract ambitious individuals who operate in unique ways while upholding exceptional craftsmanship and excellence.

THE ROLE

The E-Commerce Merchandising Specialist executes online product merchandising for Thombrowne.com, supporting product launches, site operations, and a seamless customer experience that drives performance. This role requires strong organization, attention to detail, and the ability to operate independently in a fast-paced environment.

Primary Responsibilities:

  • Own the execution of the online product lifecycle, from launch through markdown, for Thombrowne.com
  • Execute homepage and site merchandising updates across landing pages, category pages, and product listings
  • Build and maintain seasonal and core product catalog documentation to ensure launch readiness; track weekly deliveries and ensure accurate product activation
  • Partner with the studio team to coordinate PDP image shoots for seasonal and carryover products
  • Collaborate with copywriters to support the development and upload of product descriptions and merchandising copy
  • Support the translation process for PDP content across localized languages, working with external partners
  • Maintain product data, including pricing, attributes, and catalog uploads, ensuring accuracy across systems
  • Partner cross-functionally with Buying, Production, Logistics, and Marketing to support product flow and site launches
  • Support optimization of on-site user journeys, including search, navigation, and filtering, to enhance customer experience and conversion
  • Monitor and report on key performance metrics including conversion rate, AOV, revenue, and traffic

THE IDEAL CANDIDATE

  • 3–5 years of experience in ecommerce, digital merchandising, or site management
  • Bachelor’s degree in Business, Marketing, Merchandising, or related field
  • Experience working with ecommerce platforms, order management systems, and retail systems
  • Strong proficiency in Microsoft Excel; comfortable working with data and reporting
  • Strong organizational skills with high attention to detail
  • Clear and effective communication skills, both written and verbal
  • Ability to interpret data and translate insights into actionable recommendations
  • Able to independently manage priorities and meet deadlines in a fast-paced environment
  • Proactive, adaptable, and eager to learn

WHAT WE OFFER YOU

  • Competitive compensation. Salary Range is $70,000 - $80,000 + target bonus. Please note that compensation will be offered based on relevant skills and experience
  • Comprehensive benefits package
  • Thom Browne Classic Uniform
  • Hybrid work schedule
  • 401(k) company match
  • Diverse and inclusive working environment

Job Tags

Seasonal work

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