Job Description

SGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. With over 97,000 employees in 130 countries and operating a network of more than 2,400 offices and laboratories, we provide services to almost every industry by assuring quality and safety of products and services.

Trusted all over the world, SGS is a market leader because we put 100% passion, pride and innovation into everything we do. We encourage new ideas. We welcome people who challenge the way we do things. And we will be 100% committed to helping you reach your full potential.

Primary Responsibilities:

This leadership role is responsible for driving operational excellence, team performance, and strategic growth within the Suwanee Operations. The individual will oversee overall technical project throughput, customer engagement, and cross‑functional collaboration to ensure high‑quality project delivery and alignment with SGS business objectives. This position requires strong managerial capability, the ability to lead teams through change, and a commitment to continuous improvement in service quality and operational efficiency.

The role includes full business line ownership from proposal through final report delivery, while guiding teams, improving processes, strengthening customer relationships, and supporting business development. The position also includes oversight of key operational areas such as accreditation compliance, resource planning, staff development, and technical capability expansion.

This role includes managing direct reports and cultivating a high‑performance culture aligned with SGS values.

• Provide leadership, direction, and accountability for engineering and technical teams.
• Oversee end‑to‑end project execution, ensuring excellence in quality, timeliness, and client communication.
• Drive a culture of operational discipline, service excellence, and continuous improvement.
• Manage team performance through coaching, mentoring, and development planning.
• Strengthen customer relationships, represent the Suwanee operations with professionalism, and support the commercial team in expanding market opportunities.
• Ensure the Suwanee site maintains required accreditations (ISO 17025) and complies with corporate standards and industry expectations.
• Develop long‑term resource plans, including staffing, training, equipment, and facilities expansion.
• Assess and prioritize lab investments to support growth and operational capacity.
• Support sales efforts through expert input on scope, capability, timelines, and client needs.
• Represent the site in cross‑functional discussions with leadership, other SGS facilities, and customers.
• Support strategic planning and help shape the Suwanee operational roadmap.
• Travel to customer sites and SGS facilities as required (25–35%).

Profile of the position (Requirements & Qualifications):

• BSEE, BSME or equivalent degree or
• 5+ years in technical industry
• 2-3 years as staff or technical lead or manager
• Knowledge of ISO 17025 or equivalent accreditation requirements
• Able to travel outside the US.
• An MBA is a plus, reflecting leadership, business acumen, and strategic capability.

Skills/Competencies:

• Strong leadership presence with the ability to motivate, guide, and develop teams.
• Excellent communication and interpersonal skills, with the ability to effectively engage customers and SGS colleagues globally.
• High level of organizational discipline, accuracy, and accountability.
• Proven ability to lead teams in a fast‑paced, dynamic environment while managing ambiguity.
• Strong ability to prioritize workload, manage competing demands, and maintain project oversight.
• Team‑oriented mindset with the ability to collaborate across functions and locations.
• Ability to interpret requirements and translate customer needs into successful project outcomes.
• Strong business acumen with the ability to support market development and client engagement.

Compensation

The expected salary range for this position is $100,000 to $140,000 per year. This range represents the minimum and maximum base salary we reasonably expect to pay for this role. Actual compensation within the range will depend on skills, experience, and qualifications.

Our Benefits

We care about your total well-being and will support you with the following, subject to your location and role.

• Health: Medical, dental and vision insurance, life insurance, employee assistance programs.
• Wealth: In addition to base pay, we offer 401(k) with company match (immediate vesting upon enrollment).
• Happiness:
  • Professional Growth: Online training courses, virtual and classroom development experiences, tuition reimbursement program
  • Work-Life Balance: Paid-time off and family leave

In compliance with applicable state and local pay transparency laws, we provide clear and equitable compensation information for all applicants.

Position anticipated to close May 25, 2026.

Additional information

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a callback. Please note, this phone number is not for general employment information but is only for individuals who are experiencing difficulty applying for a position due to a disability.

Job Tags

Similar Jobs