Job Description
Property Manager – Job Description - Condo/Coop a Must
The Property Manager will oversee a portfolio of residential co-ops and condominiums, ensuring operations meet Argo Real Estate’s high standards for client service, operational excellence, and regulatory compliance. This hands-on professional will be the primary liaison between board members, residents, building staff, and service providers, while driving efficiency, maintaining property value, and fostering positive community relationships.
Key Responsibilities
Portfolio & Client Relations
- Serve as the primary point of contact for boards, residents, attorneys, architects, engineers, and staff.
- Maintain strong, responsive communication to ensure client satisfaction.
- Provide guidance to building committees and enforce house rules and governing documents.
Regulatory Compliance
- Ensure adherence to all NYC housing laws, building codes, and regulatory requirements.
- Address and resolve building violations promptly; attend administrative hearings when necessary.
Staff Management
- Recruit, hire, train, and supervise building staff.
- Oversee weekly payroll approval, review overtime usage against budget, and manage performance evaluations (mid-year and year-end).
- Administer disciplinary actions in coordination with 32BJ union protocols and attend labor hearings/arbitrations as needed.
Capital Projects & Maintenance
- Manage capital improvement projects and significant repairs, ensuring quality, budget adherence, and timely completion.
- Obtain and review at least three bids for projects, level proposals, and secure board approval.
- Conduct site visits weekly to assess conditions and monitor progress.
Procurement & Vendor Management
- Collaborate with the Purchasing Department to acquire goods and services.
- Negotiate and review service contracts, monitor performance, and approve invoices.
- Maintain positive vendor relationships to ensure service quality.
Financial Oversight
- Develop and manage annual operating budgets; attend budget and mid-year review meetings with the board and Finance team.
- Approve invoices, assign chargebacks, and monitor arrears in accordance with board policy.
- Review monthly financials with the Financial Analyst, investigate major variances, and recommend reclassifications as necessary.
- Assist with annual audits.
Unit Alterations
- Review and approve alteration applications, verify insurance coverage, and coordinate with architects if required.
- Communicate project details to the board, superintendent, and neighboring residents.
Board & Annual Meetings
- Prepare agendas with board input; distribute at least three days prior to meetings.
- Lead board meetings, present operational and financial updates, and take minutes.
- Manage follow-up on action items via the Argo HUB system.
- Coordinate annual meetings, including venue, catering, and attendance by attorneys/accountants.
Internal Argo Responsibilities
- Complete weekly Argo HUB updates and maintain active communication with internal departments.
- Participate in weekly PM meetings, town halls, and one-on-one meetings with your Director of Client Services.
- Mentor and guide assigned PMAs (Property Management Assistants), ensuring regular property visits and professional development.
Qualifications
- Education: Bachelor’s degree preferred.
- Experience: Minimum 4–6 years of NYC residential co-op and condo management experience (required).
- Knowledge:
- Proficiency in budgeting, building systems, maintenance operations, and staff supervision.
- Familiarity with NYC housing laws, building codes, and union contracts (32BJ).
- Skills:
- Strong organizational and project management skills.
- Excellent written and verbal communication, including presentation abilities.
- Proficient in Microsoft Word, Excel, Outlook, and PowerPoint.
- Ability to manage multiple priorities in a fast-paced environment.
- Client Service: Exceptional interpersonal skills with a customer-first approach.
- Problem-Solving: Proactive, solutions-oriented mindset with composure under pressure.
- Leadership: Demonstrated ability to lead teams and take accountability.
Additional Requirements
- Availability to attend evening board meetings and address urgent matters as needed.
- Commitment to upholding Argo’s values and maintaining the highest standards of service.
Resumes should be submitted to Kimc@argo.com
Job Tags
Afternoon shift