**Office Administrator**
**Orthopedic Practice – Broward**
**Hours:** 8:30 AM – 5:30 PM
**Overview**
A well-established orthopedic practice is seeking an experienced Office Administrator to manage daily operations. This hands-on role requires operational expertise and a proactive approach to enhancing workflows and patient experiences.
**Key Responsibilities**
**Operations & Leadership**
- Oversee daily operations for efficient patient flow and scheduling.
- Manage and mentor staff; establish and improve office policies.
- Lead staff meetings and implement performance metrics.
**Financial Oversight**
- Oversee billing, collections, and insurance processes.
- Monitor revenue cycle performance and implement improvements.
- Assist with budgeting, payroll coordination, and cost control.
**Compliance**
- Ensure HIPAA, OSHA, and regulatory compliance.
- Maintain readiness for audits and oversee credentialing processes.
**Patient Experience**
- Address patient concerns and ensure satisfaction.
- Analyze patient flow and implement service delivery improvements.
**Technology Management**
- Manage EMR systems (e.g., Epic, eClinicalWorks).
- Track key performance indicators and generate actionable reports.
**Growth & Marketing**
- Collaborate with leadership on growth initiatives.
- Support marketing efforts to increase patient volume.
**Qualifications**
- 5+ years in medical practice management or office administration.
- Strong understanding of healthcare operations; orthopedic experience preferred.
- Familiarity with EMR systems; strong organizational and communication skills.
**Compensation & Benefits**
- Performance-based bonuses and profit sharing.
- Health benefits, paid time off, and growth opportunities.
**Ideal Candidate Profile**
- Highly organized and proactive with strong leadership skills.
- Operationally-focused and patient-oriented.
- Adaptable in a dynamic environment.
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